by Paris Achen | Jan 3, 2024 | 2023 Winter RR Summit, Event Recaps, Guest Communications, Hosting and Management, Marketing
For The Outpost Group in Jackson Hole, Wyoming, creating an incredible guest experience and supporting local businesses are one and the same. What was originally just one business, Outpost Vacation Rentals, has expanded into a holding company of six businesses. These...
by Paris Achen | Nov 6, 2023 | Guest Communications, Hosting and Management, Marketing
A well-considered cancellation policy can make your vacation rental more competitive, boost your reviews, and ultimately, impact your bottom line. However, there’s no consensus on the best cancellation policy for a vacation rental. The effectiveness of a strict,...
by Paris Achen | Oct 27, 2023 | Guest Communications, Hosting and Management, Responsible Renting, Rules and Regulations, Safety
Guests who refuse to leave vacation rentals at the end of their rental term by claiming tenant rights have grabbed headlines across the country. “We have seen an increasing number of opportunists and scammers that take advantage of the sparsity of vacation...
by Paris Achen | Sep 14, 2023 | Guest Communications, Hosting and Management, Marketing, Property Care, Safety
The growth and diversity of the vacation rental industry has captured the imagination and curiosity of entrepreneurs and travelers alike. As a result, vacation rental shows have opened up the world of short-term rentals to a wider audience and air on major streaming...
by Paris Achen | Feb 23, 2023 | Guest Communications, Hosting and Management
Glowing guest reviews are the lifeblood of any successful short-term rental and give validity to what we do as hosts. About 79% of consumers say they value online reviews as much as personal recommendations. But once in a while, we get a bad review. Whether or...
by Paris Achen | Dec 23, 2022 | Guest Communications, Hosting and Management, Marketing, Nuisance Prevention, Property Care, Responsible Renting, Rules and Regulations, Safety, Taxes
Before the Great American Eclipse in August 2017, STR listings surged by up to 3,000% in the towns along the route of the eclipse, which spanned from Salem, Oregon, to Charleston, South Carolina, according to Bloomberg. According to the Times of San Diego, the city...
by Paris Achen | Nov 17, 2022 | Guest Communications, Hosting and Management, Nuisance Prevention, Property Care, Responsible Renting, Safety
Can vacation rentals have surveillance cameras? This is a frequently asked question that plagues the minds of hosts who want to protect their property and guests who want to protect their privacy. The answer is more than a simple yes or no, and the decision whether to...
by Paris Achen | Aug 31, 2022 | Accessibility, Guest Communications, Hosting and Management, Property Care, Responsible Renting, Rules and Regulations, Safety
This article is now available inside the Rent Responsibly Network! Join or log in now to get the answers to: Am I legally required to allow service dogs in my vacation rental? What are the service animal policies on Airbnb, Vrbo, and other platforms? What exactly is a...
by Alexa Nota | Jan 7, 2022 | Diversity, Equity and Inclusion, Guest Communications, Hosting and Management, Humans of Short-Term Rentals, Marketing, Responsible Renting, Safety
Today, LGBTQ+ travel platform FabStayz announced the opening of pre-registration for its upcoming FabUniversity, an education and certification program for vacation rental operators to make their properties and hosting practices safe, inclusive, and welcoming to...
by Paris Achen | Aug 3, 2021 | Guest Communications, Hosting and Management, Nuisance Prevention, Responsible Renting
Setting house rules is crucial to responsibly operating any vacation rental. Effectively communicating those rules holds equal importance but requires a little more social finesse. How do you come across as hospitable even as you tell your guests what they may and may...