by Paris Achen | Oct 28, 2024 | Guest Communications, Hosting and Management, Marketing
Every interaction with your property matters from when guests book to when they check out. Well-optimized check-in and check-out processes reduce your stress and enhance the guest experience. Whether you choose a hands-off, self-check-in approach or prefer to greet...
by Paris Achen | Oct 28, 2024 | Hosting and Management, Marketing, Short-Term Rental Regulation
As 2025 approaches, it’s never too early to start preparing to host travelers intent on experiencing the excitement of concerts, festivals, sports events, and natural phenomena coming to your area. This influx of guests offers short-term rental hosts a unique...
by Paris Achen | Oct 14, 2024 | Guest Communications, Hosting and Management, Marketing, Property Care
With the rapid growth of AI, the number of new apps and platforms for increased productivity can feel overwhelming. Learning all of them consumes time and money, but these tools can be worthwhile if you start small and grow gradually. This is especially true for small...
by Paris Achen | Oct 8, 2024 | Guest Communications, Hosting and Management, Marketing, Property Care, Safety
Short-term rental influencers and thought leaders can provide much-needed information and guidance for new and developing hosts in an industry without formal education or training. These insider voices offer insights, lessons from experience, practical tips, best...
by Paris Achen | Sep 24, 2024 | Guest Communications, Hosting and Management
Some of the worst hosting experiences serve as parables on the importance of having a detailed short-term rental agreement with guests. A well-drafted rental agreement protects you and your guests from potential disputes and outlines expectations for both parties....
by Paris Achen | Aug 29, 2024 | Hosting and Management, Nuisance Prevention, Responsible Renting
The reality of short-term rental hosts’ lives and the hard work they routinely invest in their properties, guests, neighbors, and communities are often lost in sound bites or behind well-known listing platforms. The 2024 State of the Short-Term Rental Industry Report...
by Paris Achen | Aug 13, 2024 | Hosting and Management, Industry News, Research and Case Studies
Vacation rental statistics tell a story about our industry that defies misconceptions. They help us illustrate the short-term rental industry’s dramatic growth and its personalized and community-driven nature. These numbers show that most hosts have only one...
by Paris Achen | Aug 12, 2024 | Guest Communications, Hosting and Management, Marketing
How can you enhance your guests’ experience at your short-term rental and attract more 5-star reviews? The trick often lies in excellent communication. Communication is “the most cost-effective piece to your hospitality operations puzzle that you have ever put into...
by Paris Achen | Jan 3, 2024 | 2023 Winter RR Summit, Event Recaps, Guest Communications, Hosting and Management, Marketing
For The Outpost Group in Jackson Hole, Wyoming, creating an incredible guest experience and supporting local businesses are one and the same. What was originally just one business, Outpost Vacation Rentals, has expanded into a holding company of six businesses. These...
by Paris Achen | Dec 21, 2023 | 2023 Winter RR Summit, Event Recaps, Hosting and Management, Industry News, Marketing, News
In a session at the winter 2023 RR Summit, Lee Dreyfus of Expedia Group dissected Unpack ‘24, a detailed report on up-and-coming trends in travel based on a global consumer survey of 20,000 travelers in 14 countries, plus first-party data from Expedia, Hotels.com, and...
